Why Us
“Refreshing” What our customers most often say about us.
- We answer the phone and we never close. Being there exactly when you need us is our idea of good customer service. We’re staffed 24/7 with friendly knowledgeable people who can handle your request when you need it.
- Proactive Monitoring. This is a customer favorite. Whether it’s your problem or ours, when we call you before you notice a problem, you’ll be an instant fan.
- We won’t nickel and dime you. Most of our products are flat rate billing and wherever possible we include all the equipment you need to make our service work for you. We don’t like surprises in business and figured you don’t either.
- Tidy billing. Telephone bills are confusing, some think intentionally. Our billing is designed to make it clear at a glance exactly what you are getting for your money.
- We aren’t the Phone Company. Lets face it. The phone company doesn’t have to earn your business. It’s what we live for.
- Built like a Phone Company where it matters. Just because we aren’t the phone company doesn’t mean you have to sacrifice reliability, quality or stability. We use the same telco-grade equipment as AT&T and Verizon and we operate out of the same facilities.
- Local Presence. Our data center facilities and Customer Care center and field technicians are located in downtown Los Angeles. We maintain a local presence to avoid communication breakdowns and delays in solving customer issues that are common in our industry. Which means better service for you.
- We aren’t a reseller. You won’t be dealing with a middle-man. We operate our own network and state-of-the-art Broadsoft switch out of our own Telco-grade facilities.
- Serving Southern California for over a decade. Take it for what it’s worth.
- Privately owned and debt free. Worried whether we’ll be here tomorrow? Don’t. We’ve been doing this since 1997 and debt free since 2001. The company is 100% owned and run by the original founder.
