100% US-Based Since 1997

Tierzero began in 1997 as an "Internet" startup developing a business plan to launch an online game. One of our first tasks in setting up our office was establishing a high speed internet connection. Back then "high speed" Internet was delivered over copper lines built on a 1960's protocol called a T1. The only way to get a line was to lease one from the phone company that connected the office to an Internet Service Provider where the Internet could be accessed.

Business high speed Internet was new and there was little in the way of standardized processes and best practices. The challenge was equipment needed to be configured at the office, the telephone company and the ISP so they all talked to each other. What often happened was each of the parties insisted on their way of doing things and pointed the finger at the others.

After doing some research we decided to launch our own ISP dedicated to providing high speed Internet access to businesses. Our competitive edge was designing a network that we could completely control allowing us to take full accountability for the service to our customers. We eliminated all finger pointing, reduced the installation time by months, lowered the price in half, and proactively monitored the lines so we could catch problems before they happened.

Fast forward to 2023, as we celebrated 25 years in business, we decommissioned our last T1 internet service. An end of an era but as the preceding years and decades marched on we expanded into connecting multi-site businesses, 10 gigabit fiber optic Internet access, fixed wireless, VoIP telephone systems, cyber security and managed IT services. But the core value that the company was built on, the reason why customers have stayed for decades, is that we take full responsibility for the service we provide and don't make excuses. "We keep you connected" is not a slogan or tagline. It's our legacy and the bedrock of every customer interaction.